Contact information
CONTACT US
We'd love to hear from you! Whether you have a question about our products, your order, or anything else — our team is ready to help.
📧 EMAIL US
For all enquiries, please reach out to us at:aurabathus@proton.me
We aim to respond to all enquiries within 1–2 business days. Our support team operates across multiple time zones — we'll get back to you as soon as possible!
📦 ORDER & SHIPPING ENQUIRIES
If you have questions about your order status or tracking, please include your order number in your message so we can assist you faster.
💬 WHAT CAN WE HELP WITH?
- Product recommendations & usage questions
- Order tracking & shipping updates
- Returns & refund requests
- General feedback & suggestions
Thank you for choosing AURA BATH — your journey to a premium shower experience starts here. 🚿✨