Refund policy

Return & Refund Policy

We stand behind every Aura Bath product with our 30-Day Satisfaction Guarantee.

If you're not happy for any reason: Contact us within 30 days of delivery at aurabathus@proton.me and we'll make it right — full refund or free replacement, your choice.

How it works:

• No need to return the product in most cases
• Simply contact us with your order number and we'll process your refund or send a replacement within 2 business days
• Defective or damaged items: we cover all costs, no questions asked

Our promise: We want you to love your Aura Bath experience. If something's wrong, we fix it. Simple as that.